A little help.

For Saffron Draw help, email support@fortydept.com. We aim to reply within two business days. Replies may be assisted by AI.

Connection interrupted?

Return in the same browser and choose Check hand / reconnect before another choice. If Deal was accepted, your five original cards and the 20 points played, or other chosen amount, are saved. Choose your kept cards and Draw once to finish. If Draw was accepted, its final cards and returned points are saved. Checking or reloading does not redeal, exchange cards or take points. New actions stay unavailable until a successful check.

Which cards are kept?

Only cards marked KEEP stay in your hand. All others say CHANGE. Your unsubmitted choices can be remembered in this tab when browser storage is available; verify them after reconnecting. Other tabs may have different unsubmitted choices. The first accepted Draw settles the hand once; check the saved result if another tab has already acted.

Reviewing an exchange?

Open a completed hand under Your recent hands. It shows your original cards, kept positions, final cards and point arithmetic. This only reads the saved result; it does not deal or draw. Back to hand controls returns to your current hand without changing its kept choices. Pending hands do not appear as completed records.

What should I include?

Game name, device, browser, what happened and a visible hand reference. A screenshot is optional. Do not include cookies, passwords, API keys, financial information or browser storage.

Where are my points?

Your points and hands belong to this browser session. Deal takes the chosen amount once; Draw has no extra charge. A pair of jacks or better returns the original points, with net zero. A low pair alone does not pay. Other hands use the fixed return table. There is no automatic refill, purchase or transfer between games.

Ended play with an unfinished hand?

End new deals blocks future deals while keeping results. An already dealt hand can still be finished once by choosing kept cards and pressing Draw. Checking or reloading never unlocks new deals. Take a break whenever you choose.